Shipping policy
Shipping Policy
At Tote Buddies, we carefully prepare and ship each order to ensure it arrives safely and on time. Below you’ll find details about our shipping process.
Processing Time
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Orders are typically processed within 1–3 business days
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During high-volume periods, processing times may be slightly longer
Shipping Rates & Delivery Estimates
Shipping charges and delivery estimates are calculated at checkout based on your location and selected shipping method.
Estimated delivery times (after processing):
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Standard Shipping: 3–7 business days
Please note that delivery times are estimates and may vary due to USPS delays or circumstances beyond our control.
Shipping Locations
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We currently ship within the United States
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At this time, we do not ship internationally
(If this changes in the future, we’ll update this policy.)
Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information.
Tracking updates may take up to 24 hours to appear after the order ships.
Incorrect Address / Delivery Issues
Please ensure your shipping address is entered correctly at checkout.
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Tote Buddies is not responsible for orders shipped to incorrect addresses provided by the customer
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If a package is returned to us due to an incorrect or incomplete address, additional shipping fees may apply to resend the order.
Lost or Delayed Packages
If your order appears lost or significantly delayed, please contact us and we’ll do our best to assist. While we are not responsible for carrier delays, we’re happy to help you file a claim or locate your package when possible.
Contact Us
If you have any questions about shipping, please contact us at:
WeCare@totebuddies.com
We aim to respond within 1–2 business days.